Privacy Policy

Who We Are

seraphynoxel operates as a comprehensive project budget management platform, helping businesses and individuals manage their financial planning effectively. We're based in the United Kingdom and committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Our registered address is Roeburn Hall, Pedder St, Ashton-on-Ribble, Preston PR2 2QQ, United Kingdom. When you use our services, you're trusting us with information about yourself, and we take that responsibility seriously.

Information We Collect

We collect information to provide better services to our users. This includes data you provide directly and information we gather from your use of our platform.

How We Use Your Information

Your data helps us provide, maintain, and improve our services. We use information collected to personalise your experience, process transactions, and communicate with you about your account.

• Service Provision: Processing your budget data, generating reports, and maintaining your project records

• Account Management: Creating and maintaining your user account, authentication, and security monitoring

• Communication: Sending service updates, responding to enquiries, and providing customer support

• Platform Improvement: Analysing usage patterns to enhance features and develop new functionality

• Legal Compliance: Meeting regulatory requirements and protecting our legal interests

Data Sharing and Third Parties

We don't sell your personal information to anyone. We may share your information only in specific circumstances and always with appropriate safeguards in place.

Our trusted service providers help us deliver our platform functionality. These include cloud hosting services, payment processors, and customer support tools. All third parties are contractually bound to protect your data and use it only for specified purposes.

We may disclose information when required by law, to protect our rights, or in the event of a business transfer. You'll be notified of any significant changes to our data sharing practices.

Your Rights Under UK Law

Under UK data protection legislation, you have several important rights regarding your personal information. We're committed to helping you exercise these rights effectively.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures including encryption, access controls, and regular security audits.

All financial data is encrypted both in transit and at rest using industry-standard protocols. Our systems are regularly updated and monitored for potential security threats. Staff access to personal data is strictly controlled and logged.

While we maintain robust security practices, no system is completely immune to threats. We'll notify you and relevant authorities of any data breaches that may affect your personal information, as required by law.

International Data Transfers

Some of our service providers operate outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

We regularly review our international data flows and update our protection measures as regulations evolve. Your rights remain the same regardless of where your data is processed.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and platform functionality. Essential cookies enable core features, while analytics cookies help us understand how you use our services.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality. We don't use cookies for advertising purposes or share cookie data with advertising networks.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or through our platform.

The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.